Before using your batteries for the first time, charge them continuously for 12 hours.
Make sure the battery connections are tight and secure.
Verify that the battery is suitable for your powerchair or scooter model. .
Once a week, give the battery a charge lasting more than 12 hours.
Always refer to the user manual for specific instructions.
If you won’t be using your wheelchair or scooter for a while, fully charge the battery and disconnect it. Store it in a cool, dry place.
Recharge the battery before the indicator reaches the red warning level.
Clean your batteries regularly with a dry cloth.
Our products and all their spare parts are sold through an extensive network of authorised distributors across the country (orthopaedic centres, orthopaedic suppliers, etc.).
They are the qualified professionals who can provide you with original replacement batteries recommended by Sunrise Medical and ensure you receive professional after-sales service.
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Avoid only giving short partial charges of 2 or 3 hours regularly, as this reduces battery lifespan.
Never push your scooter or wheelchair to its maximum performance constantly; this strains the batteries. .
Don’t leave the batteries uncharged for more than a month.
Never use your wheelchair or scooter until the battery is completely drained.
Do not use chargers that are not recommended by the manufacturer.
The less the battery is discharged between charges, the longer its lifespan will be.
Never leave batteries discharged indefinitely.
Why Is It Important to Use Replacement Batteries Recommended by Sunrise Medical for Your Powerchair or Scooter?
JOINT APPROVAL WITH THE POWERCHAIR
A battery not supplied by Sunrise Medical could cause electrical damage to your powerchair or scooter.
Guaranteed performance – we ensure the battery works perfectly with your powerchair.
Certified electromagnetic compatibility (EMC) – tested for resistance (rolling test, drop test) and approved for use in adapted vehicles (crash-tested).
Precisely tested dimensions and terminal type/position – ensuring a perfect fit and safe connection.
Verified specifications – approved and certified by professional external laboratories. .
SAFETY, RELIABILITY AND WARRANTY
Tested for real-life performance – our batteries are tested under real conditions to ensure proper range and durability.
Warranty protection – using a battery not supplied by Sunrise Medical could affect your warranty coverage.
Audited and approved suppliers – our battery suppliers are audited annually to guarantee compliance with agreed specifications.
Safe storage and quality control – Sunrise Medical ensures proper storage conditions and regularly checks all stocked batteries for safety and performance.
CONTINUOUS IMPROVEMENT
Sunrise Medical maintains full traceability of battery manufacturing batches.
Our quality management system ensures that we will always contact our authorised distributors promptly if any potential risks are detected.
COMMITTED TO THE ENVIRONMENT
Sunrise Medical is certified under ISO 14001 by Bureau Veritas.
We manage battery disposal through approved waste management companies.
Leader in the design, manufacture, and marketing of electric wheelchairs for over 25 years.
Our wheelchairs are designed to promote independent and inclusive lifestyles.
100% Satisfaction
If you need to check or replace the batteries of your powerchair or scooter, the proper process is to arrange it through the orthopaedic centre (or authorised Sunrise Medical distributor) where you purchased your chair or scooter.
The orthopaedic centre provides all after-sales services related to our products (issues, repairs, inspections, spare parts, etc.).
If you don’t remember the orthopaedic centre where you purchased your wheelchair, you can contact us and we’ll help you locate it.
Customer Focus: We understand the significant impact our products have on the quality of life of their users.
In this document, we help you identify the replacement battery you need for your powerchair or scooter.
If you’re unsure about which battery type is best suited for your specific needs, here you’ll find useful advice and guidelines to help you choose between AGM and Gel batteries.
In this table, we provide our recommendations on which chargers are best suited depending on battery size, power, and other factors.
Special Feature: Gel Batteries for Your Electric Wheelchair
In this article, we answer all your questions to help you get the most out of your powerchair’s gel batteries.
5 Essential Tips for Proper Maintenance of Your Electric Wheelchair Batteries
In this article, we offer you basic care tips for powerchair batteries to help extend their lifespan.
Why Is It Important to Use Replacement Batteries Recommended by Sunrise Medical for Your Powerchair or Scooter?
MEJORA CONTINUA
COMPROMETIDOS CON EL MEDIO AMBIENTE
JOINT APPROVAL WITH THE POWERCHAIR
A battery not supplied by Sunrise Medical could cause electrical damage to your powerchair or scooter.
Guaranteed performance – we ensure the battery works perfectly with your powerchair.
Certified electromagnetic compatibility (EMC) – tested for resistance (rolling test, drop test) and approved for use in adapted vehicles (crash-tested).
Precisely tested dimensions and terminal type/position – ensuring a perfect fit and safe connection.
Verified specifications – approved and certified by professional external laboratories.
Tested for real-life performance – our batteries are tested under real conditions to ensure proper range and durability.
Warranty protection – using a battery not supplied by Sunrise Medical could affect your warranty coverage.
Audited and approved suppliers – our battery suppliers are audited annually to guarantee compliance with agreed specifications.
Safe storage and quality control – Sunrise Medical ensures proper storage conditions and regularly checks all stocked batteries for safety and performance.
SAFETY, RELIABILITY AND WARRANTY
CONTINUOUS IMPROVEMENT
Sunrise Medical maintains full traceability of battery manufacturing batches.
Our quality management system ensures that we will always contact our authorised distributors promptly if any potential risks are detected.
COMMITTED TO THE ENVIRONMENT
Sunrise Medical is certified under ISO 14001 by Bureau Veritas.
We manage battery disposal through approved waste management companies.
SEGURIDAD,
FIABILIDAD Y GARANTÍA